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Stephen Boyd
Professor Stephen Boyd

Stephen was born in Northern Ireland and did his undergraduate studies at Queen’s University, Belfast, graduate studies in Canada at the University of Regina and obtained his PhD from the University of Western Ontario, Canada. He is an ex- geographer who moved quickly into tourism, teaching tourism at Staffordshire University, England, the University of Otago, New Zealand and the University of Ulster, Northern Ireland, where he holds the chair in tourism. His research has covered many areas, but he is best known for his work on heritage tourism, marketing and managing World Heritage Sites and the relationship between national parks and tourism. He is currently researching political tourism and the interconnections between religious and political tourism. He is the Masters Coordinator of all taught programs in his Department, including Master’s in International Tourism Development, International Hotel and Tourism Management and Event Management.

Dr Una McMahon-Beattie

Una is the Head of Department of Hospitality and Tourism Management at the University of Ulster. She has a PhD from the University of Gloucestershire in the area of revenue management, relationship marketing, pricing and consumer trust. She has published widely in journals, books and conferences in the UK and internationally. Una is the author or editor of a number of books including, Festivals and Events Management: An International Arts and Cultural Perspective and Revenue Management: A practical Pricing Perspective.

Dr Peter Bolan

Peter is Course Director for International Travel and Tourism Management at the University of Ulster in Northern Ireland. He holds an honours degree in Geography, Masters degrees in Tourism Management and eTourism and a PhD examining Motivation, Authenticity and Displacement in Film-induced Tourism. His research interests and specialisms include film and media induced tourism, eBusiness, social media and mobile applications in tourism. Peter is currently involved in an EU funded project to develop next generation mobile phone App's for interpretive information at visitor attractions.

Dr Adrian Devine

Adrian is a lecturer in the Ulster Business School at the University of Ulster. Adrian is the course director for the BSc Leisure and Events Management and teaches at both undergraduate and post graduate level in the areas of event management, sports tourism and leisure management. His current research interests are event tourism, sports tourism policy and inter-organisational relationships within the public sector. Adrian is currently working with the Northern Ireland Assembly in preparation for the 2012 Summer Olympic Games.

Dr Frank Fitz

Frank is a lecturer in the Department of Hospitality and Tourism Management, specialising in the areas of Research Methods, Consumer Issues, Organisations & People. His research interests include environmental and sustainability issues in business together with a range of socio, political and economic issues within the consumer domain.

Mrs Lucia Campbell

Lucia is the Associate Head of Department of Hospitality and Tourism Management at the University of Ulster. Born and raised in Northern Ireland, Lucia completed her studies in England and worked extensively within the hospitality industry in Switzerland, Germany and in California. On returning home she took up a lecturing post and specialised in the field of Culinary Arts. She went on to complete her MBA within the area of education. Currently lecturing in the fields of Culinary Arts and Management of Culinary Operations, her research interests are in marketing and consumer decision making, gastronomic art and creativity, and management of change.


Mr Philip Robertson

Philip was born and educated in Scotland and is a lecturer in the Department of Hospitality and Tourism, University of Ulster. He has an undergraduate degree in Modern Languages and postgraduate qualifications in Marketing and Tourism. With over twenty years of industrial experience including posts with Air France, British Airways and with Visit Scotland’s Area Tourist Board network, his research interests reflect this experience and encompass airline management, business tourism and inbound tourism to the UK generated from French, Italian and Spanish-speaking countries and related specifically to customer relationship marketing.


Mr Robert Connor

Robert was born and raised in Northern Ireland. He always had an aspiration to be involved in the hospitality sector. To achieve this ambition he started working at the age of 15 in a Belfast hotel and undertook part time study at what is now the Metropolitan College before joining the Health Service catering service, along the way obtaining City and Guilds and HCIMA qualifications. He was selected for a Trainee Catering Manager programme at the King's Fund College, London followed by secondment to various hospitals in Northern Ireland as a Catering Manager. During this period Robert obtained his undergraduate Degrees in Catering Administration. As times were changing in the Health Service a new challenge of teaching in the University of Ulster in the Department of Hospitality and Tourism Management as a Lecturer was undertaken; a post he currently holds. During this time a Masters of Educations degree was obtained along with other qualifications relevant to teaching higher education students. His research interests are in the area of hospitality, tourism and consumer marketing management, and in service quality assessment. Other areas of interest are food hygiene and safety.

Dr Clare Carruthers

Clare is a lecturer in tourism and marketing at the School of Hospitality and Tourism Management, University of Ulster. Clare teaches across a range of modules and levels at both undergraduate and postgraduate level in the areas of festivals and cultural tourism, cultural policy, services marketing, entrepreneurship and tourism environments. Her current research interests include cultural tourism in the urban environment, the redevelopment and regeneration of towns and cities through tourism, cultural regeneration of post-industrial cities, the role of the European City of Culture in urban tourism and urban tourism destination marketing. In addition Clare is engaged with academic enterprise and consultancy work with external agencies involved in tourism development and marketing in Northern Ireland.



Mr Ian Bickerstaff

Ian is a lecturer in the School of Hotel and Tourism Management at the University of Ulster, attaining a combined degree in Economics with Education and an MBA. Ian is responsible for the delivery of Accounts, Management Accounting, Strategic Management and Business Enterprise at Undergraduate and Master’s Level. Ian is the Schools Coordinator of Academic Enterprise and has been involved in many partnerships with business and has carried out consultancy work in the field of tourism and  social enterprise. Ian has acted as external advisor for CPD programmes and the BA Business Studies degree at Liverpool’s John Moore University. Ian has been the HLST institutional representative for 6 years and has been given the honorary title of HLST Associate. Ian is also a Member of the Department of Culture Arts and Leisure (DCAL) Olympic Working Group for Education. Ian is the Chief Examiner of GCE Business Studies, CCEA (NI) and is the principal moderator of the Wider Key Skills for Northern Ireland.



Mrs Nikki McQuillan

Nikki is a lecturer at the Ulster Business School within the University of Ulster. She holds an honours degree in Hospitality Management, a Masters Degree in Human Resource Management and is a fellow of the CIPD. After graduating in 1987, she worked in various hospitality organisations, the Northern Ireland Tourist Board and then lectured in Further & Higher Education. In 1999 she co-founded and directed the streat café with her husband Michael and they grew the business organically employing up to 80 staff. In 2004 the business was launched as The streat Franchising Ltd and by 2010 there were 45 cafes in Northern Ireland, Scotland and the Republic of Ireland. As director of Human Resources the business had been recognised as an 'Investors in People' and also awarded a National Training Award in 2003 and 2006. In 2010 the company was acquired by one of NI's biggest convenience retailers and in the same year was awarded the Best Irish Franchise by the Irish Franchise Association. Nikki is happily married with 3 children, Katie, Steven and Tony.



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